McKesson
As a global healthcare company, we touch virtually every aspect of health. McKesson works with biopharma companies, care providers, pharmacies, manufacturers, governments, and others to deliver insights, products and services that make quality care more accessible and affordable.
Projects Context
Most of my work focused on the BuySmarter project - empowering generic drug campaigns - where I helped solve complex product challenges through quick wins, usability and user journey improvements based on data-driven design.
Working on:
• Product Recommendation - PO Prepare feature
• Omits Communication & Backorder Watch List
• Generic product campaigns via Single & Multi-Item searches
• Addressed UI inconsistencies, improved visual design element hierarchy, and processes clarity
• Omits Communication & Backorder Watch List
• Generic product campaigns via Single & Multi-Item searches
• Addressed UI inconsistencies, improved visual design element hierarchy, and processes clarity
I also supported the MT Finance team by co-leading +15 stakeholder interviews, analyzing requirements, mapping user journeys for the internal budgeting processes, and delivering insights to improve understanding across departments.
My Tasks
• Co-led design efforts from discovery to post-delivery
• Conducted user interviews and workshops
• Helped shape and advocate UX processes and standards
• Collaborated closely with developers, business analysts, and product teams
• Contributed to the organization’s design system and design maturity
• Conducted user interviews and workshops
• Helped shape and advocate UX processes and standards
• Collaborated closely with developers, business analysts, and product teams
• Contributed to the organization’s design system and design maturity
User Journey and Interfaces
Raw view of Product Recommendation (PO Prepare feature)
Deliverables
• High-fidelity interface designs
• Journey maps and workflow diagrams
• Heuristic evaluations and usability reports
• Interview notes and research synthesis
• Documentation of opportunities and long-term insights
• Contribution to shared design system components
• Journey maps and workflow diagrams
• Heuristic evaluations and usability reports
• Interview notes and research synthesis
• Documentation of opportunities and long-term insights
• Contribution to shared design system components
Impact & Learnings
This experience deepened my ability to deliver user-centered solutions within complex, regulated environments.
It strengthened my collaboration skills across large teams and helped me turn research into meaningful, actionable design strategies
It strengthened my collaboration skills across large teams and helped me turn research into meaningful, actionable design strategies
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